JVM Co., ltd. (“JVM” or “we”, “us” or “our”) is committed to providing
trusted and secure service to you. We take the protection of your personal
Policy” or “this policy”).
JVM takes the protection of your personal information very seriously and
may be changed in accordance with applicable laws and regulations as well as
internal company policies. If we make material changes to this policy, we will
notify you of such changes on the company’s website (www.myjvm.com).
Personal data is any information that relates to an
identified or identifiable living individual including name and social security
number as well as information about marks, texts, voice, sound, video and
biological characteristics that could lead to identification of an individual.
Also, any items of data that doesn’t specifically identify you, but might be
connected back to you or may be identifiable when combined with other pieces of
information altogether could constitute the personal information.
JVM takes the protection of your personal information
very seriously and abides by the Protection
of Personal Information chapter from the Act on the Promotion of Information and Communications Network
intends to inform you about how JVM collects, uses, and shares your personal
information as well as what we do to protect your personal information.
company’s website (www.myjvm.com).
policy is revised, its version number will be updated for you to recognize with
If we make material changes to this policy, we will notify
you of such changes along with the reason to change on the company’s website (www.myjvm.com) prior to enforcement of
The Types of Personal Information We Obtain
We may collect your personal information including customer service,
product support, purchase inquiries for products & supplies, general
inquiries, and investment inquiries.
What we collect: name, email address, telephone number,
and home / office address
How we collect: via company’s website (purchase inquiries
for products & supplies, service inquiries, and investment inquiries)
Purpose of Our Use of Your Personal
JVM shall notify the purpose and extent of personal
information collection prior to the collection of such data on the company’s
JVM does not collect any sensitive personal information
that may infringe on the basic human rights of its customers.
We collect personal information within the minimum extent
for the purposes listed below for providing services:
1) Customer’s name, email address, telephone number, and
home / office address, etc to fulfill a contract regarding the service
provision and to provide information related to the service provision.
2) Other information to deliver products or supplies and
to send out a bill.
Method of Collection
JVM may collect your personal information including customer service,
product support, purchase inquiries for products & supplies, general
inquiries, and investment inquiries through the company’s website (www.myjvm.com).
Period of Retention and Use of Personal
1. We will manage your personal information only for the
period necessary to provide our customers with the company’s services. However,
the personal information may be retained for a given period if required by any
applicable laws or regulations.
2. The information and its retention period outlined by the
applicable laws and regulations are as below:
3. JVM shall destroy the personal information of our
customers without delay when the purposes of our collection - to support
customer service, product support, purchase inquiries for products &
supplies, general inquiries, and investment inquiries - are accomplished.
Destruction of Personal Information
JVM shall destroy the personal information of our customers without delay
when the purposes of our collection or use of the personal information are
accomplished. Method and procedure of destruction of personal information are
All information that a user provides within the company’s website
regarding customer service, product support, purchase inquiries for products
& supplies, general inquiries, and investment inquiries shall be destroyed
without delay when the purposes of our collection are accomplished. We will
never use the personal information of our customers for any purpose other than
those specified herein excluding those required by applicable laws and
For the personal information in the electronic file format, JVM
permanently deletes in a way that cannot be restored.
Provision or Sharing of Personal
JVM does not provide the personal information of its customers to any
third party without their advance. However, we reserves the right to disclose
any personal information
as required by law, a court order, or to a duly
authorized investigative agency.
Entrusted Handling of Collected Personal
JVM shall not entrust your personal information to any third party without
your prior consent. If we need to entrust handling of the collected personal
information to a third party, we will notify you of the scope and target of
such entrust and obtain a prior consent from you if necessary.
Rights of Users and Legal Representatives
and How to Exercise Them
Please contact JVM’s CPO (Chief Privacy Officer) via post, telephone or
email if you wish to view or update your personal information.
If you request that errors in your personal information be corrected, the
personal information that is to be corrected cannot be used or provided until
the corrections are made.
If the user is a child under the age of 14, the child’s legal representative
has a right to view and update the child’s personal information, and to
withdraw the consent to the collection and use of the child’s personal
If incorrect personal information has already been provided to a third
party, the corrected information will be immediately notified to the third
party so that necessary corrections can be made.
Any personal information corrected by the user’s request is only viewed
and used as described in the “Period of
Retention and Use of Personal information” section of this policy.
Installation, Operation, and Rejection of
Automatic Collection Tools for Personal Information
are text files containing small amounts of information which will be downloaded
identify and track user’s preferences and interests, determine the frequency of
user’s participation to an event to provide a targeted marketing and
personalized service. You can, at any time, opt-out from the installation and
use of such cookies. From the settings on your web browser, you can either
select to allow all cookies, to be alerted every time a cookie is offered, or
reject all cookies.
How to Opt-Out Cookies
From the settings on your web browser, you can either select to allow all
cookies, to be alerted every time a cookie is offered, or reject all cookies as
To opt out of
cookies from the Internet Explorer, for instance, go to Tools > Internet Options > click on the Privacy tab, and the move the slider to choose your setting. Please
above if you set your browser to reject our cookies.
How to Contact Us Regarding Personal
If you have any questions or complaints about this Policy or any queries
relating to your Personal Information, or you would like to obtain access
and/or make corrections to your Personal Information records, please contact
Customer Service: Sales Management Team at JVM
Chief Privacy Officer: Jong-in Kim
Please feel free to contact Sales Management team or the Chief Privacy
Officer at JVM for any questions, requests, and complaints you may have while
using our services. We will endeavor to respond to you fully and promptly.
You can also contact the following organizations to report or consult
about any infringement of privacy:
Personal Information Dispute Mediation Committee
(http://kopico.or.kr | Tel: +82-2-405-5150)
Information Protection Mark Accreditation Committee
(http://www.eprivacy.or.kr | Tel: +82-2-550-9531~2)
Cyber Terror Response Center, National Police Agency
(http://www.crtc.go.kr | Tel: +82-2-392-0330)